Return Policy

HOW TO PROCEED WITH YOUR RETURN

We do not accept returns. In the event of any manufacturing defect brought to our notice within 5 days of delivery, we will provide a replacement product at the earliest or generating a return receipt to purchase any other product.

Call our Customer Service Department on +971 4 2216819 or send a mail to online@rzbmco.com

We will need you to send back the product in its Original Packing with all accessories, instruction booklets, etc. that came with the pack. Although we take necessary steps to assure the correct product is delivered to you, in the event that a wrong product is delivered to you, please mark the same at the time of receiving the goods and well arrange to replace it with the correct product.

Please provide at least the following information in your return request package.

• Online Order Number
• Reason for Return
• Your contact details

INSURE YOUR PACKAGE

Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.

Return shipping charges will be bear by the sender and AMT will not be responsible for lost or damaged shipment

Please note that returns without any of the above information, uninsured or improperly packaged may not be accepted.

ALL RETURN PACKAGES TO BE MAILED TO:

Attention:
Rubaiya Zueaid Bldg Matl Co. (L.L.C.)
P.O. Box: 112089
Shop No 2 & 3
Al Maktoum Street, Deira
Dubai, United Arab Emirates

+971 4 2216819
+971 4 2217189
online@rzbmco.com

Following the above-mentioned instructions will enable us to process your return effectively.

If you have any questions about our return procedures, please contact us or call +971 4 2216819. Please note that return shipping charges would have to be borne by the sender.